Information Self-Serve...."You Can Go To My Website"
Lately I've been hearing this phrase a lot..."You can go to my website." Usually it comes in response to a question like, "Hey do you have product pricing? or What if I want to buy one ? or Do you have any press materials about your company? I don't like hearing "You can go to my website." I don't like being 'redirected' when I ask a question. There's something inherently new about this problem. There's inherently something wrong here. It's like asking for a glass of water from the waiter and being told go get it yourself! "You can Go to My Website" lacks the possibility for a relationship. When someone says this to me I feel like saying, "Look, I'm here in front of you right now, can't you just tell me what I need to know?" So let me take you back to 1983 when it was less of a self-serve information world. I'm going out on a limb here but, this is the year I entered the workforce in New York ...